Information Collection
Information may be collected when you create an account, place an order, contact KRULUXE or interact with our website.
KRULUXE PRIVACY
Privacy, Transparency and Responsible Information Handling
KRULUXE Gems & Jewelry values your privacy. This Privacy Policy explains how information may be collected, used, processed and protected when you browse our website, contact us or place an order.
PRIVACY OVERVIEW
How KRULUXE Handles Your Information
We aim to collect only information reasonably required to operate our website, process orders, provide customer support and meet applicable legal or business obligations.
Responsible Use
Information is used for order fulfilment, customer service, fraud prevention, website operation and legally permitted purposes.
Secure Processing
Payment transactions are processed through payment-service providers and appropriate safeguards are used for customer information.
Customer Rights
Where applicable, customers may request access, correction or deletion of eligible personal information.
Introduction
Welcome to KRULUXE Gems & Jewelry. Your privacy is important to us.
This Privacy Policy explains how KRULUXE may collect, receive, use, store, process and protect personal information when you visit our website, browse products, contact us, create an account or place an order.
Important
By using this website, you acknowledge that information may be handled in accordance with this Privacy Policy and applicable law.
Information We May Collect
Depending on how you interact with KRULUXE, we may collect information such as:
Personal Details
- Full name
- Email address
- Phone number
Order Information
- Billing address
- Shipping address
- Order history
Technical Information
- IP address
- Browser information
- Device information
Transaction Information
- Payment-status information
- Order reference details
- Shipping information
Payment-card or banking information may be processed directly by third-party payment service providers rather than being stored directly by KRULUXE.
How We Use Your Information
Information may be used for legitimate website, customer-service and business purposes including:
- Processing and fulfilling orders
- Verifying payments and transactions
- Communicating order updates
- Providing customer support
- Managing returns, refunds or shipping-related matters
- Improving website functionality and customer experience
- Preventing misuse, fraudulent activity or security issues
- Meeting applicable legal, tax, accounting or regulatory obligations
Payment Security
Payments made through the KRULUXE website may be processed by trusted third-party payment gateways and financial service providers.
PAYMENT PROCESSING
Secure Third-Party Payment Infrastructure
KRULUXE does not intend to store complete debit-card, credit-card or online-banking credentials on its own website servers.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support website operation and improve user experience.
Cookies may be used to:
- Remember user preferences
- Keep shopping-cart information active
- Support account functionality
- Understand website usage
- Improve website performance
- Support analytics, security and fraud-prevention functions
You may manage or disable certain cookies through your browser settings. Some website functions may not work correctly if essential cookies are disabled.
Information Sharing
KRULUXE may share relevant information only where reasonably necessary for business operations or where legally required.
Payment Providers
For secure payment processing
and transaction verification.
Courier Partners
For shipment booking,
delivery and tracking.
Service Providers
For website hosting,
technical infrastructure,
communications or business support.
Authorities
Where disclosure is required
under applicable law or a valid
legal process.
KRULUXE Position
KRULUXE does not intend to sell your personal information as a standalone commercial product.
Data Protection
KRULUXE aims to use reasonable technical and organizational measures designed to protect customer information against unauthorized access, misuse, accidental loss or improper disclosure.
01
Secure Website
Website communication may use SSL/TLS encryption where available.
02
Limited Access
Access to customer information should be limited to appropriate business purposes.
03
Payment Separation
Sensitive payment information may be handled by specialist payment service providers.
04
Ongoing Review
Security measures may be reviewed and improved as website services evolve.
No online system can provide an absolute guarantee of security. Customers should also protect their account credentials and devices.
Your Privacy Rights
Subject to applicable law and identity verification, you may be able to request:
Access
Request information about eligible personal data held about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion where legally permitted and where retention is not otherwise required.
Assistance
Contact KRULUXE with privacy or account-related questions.
International Customers
KRULUXE may serve customers in India and international markets.
Where an international transaction takes place, information may need to be processed by payment providers, courier companies, customs authorities, service providers or business systems located in another country.
Such processing is intended to support the relevant transaction, shipping, customs, compliance or customer-service requirements.
Contact Us
If you have questions about this Privacy Policy or the handling of your personal information, please contact KRULUXE.
PRIVACY SUPPORT
Need Assistance With Your Information?
Contact our team for privacy, account, order or information-related assistance.
Changes to This Privacy Policy
KRULUXE may update this Privacy Policy from time to time to reflect changes in website functionality, business operations, legal requirements or privacy practices.
Where the policy is updated, the revised version may be published on this page with an updated effective date.
CURRENT EFFECTIVE DATE
July 20, 2026
Secure Checkout
Payments through trusted
payment infrastructure.
Responsible Handling
Customer information used
for legitimate purposes.
Customer Support
Assistance for privacy,
account and order queries.
Worldwide Service
International transaction
support for eligible orders.
KRULUXE PRIVATE CONSULTATION
Questions Before You Place an Order?
Contact KRULUXE for assistance with certified diamonds, custom jewelry, international orders, shipping or customer-support questions.