Effective Date: July 20, 2026
- Order Processing
Thank you for shopping with KRULUXE Gems & Jewelry.
All orders are processed within 1–3 business days after payment confirmation. Custom-made, personalized, or made-to-order jewelry may require additional processing time. Orders are not processed on Sundays or public holidays. - Shipping Within India
We ship across India through trusted courier partners.
Estimated Delivery Time: 3–7 Business Days
Delivery times may vary depending on your location and courier availability. - International Shipping
KRULUXE Gems & Jewelry proudly ships worldwide.
Estimated Delivery Time: 7–15 Business Days
Delivery times may vary depending on the destination country, customs clearance, and local courier services. - Shipping Charges
Shipping charges are calculated at checkout based on the destination, package weight, and shipping method.
Free shipping may be available for selected products or promotional offers. - Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. You can use this information to monitor your shipment. - Customs, Duties & Taxes
For international orders, customs duties, import taxes, VAT, or any other local charges imposed by the destination country are the responsibility of the customer. KRULUXE Gems & Jewelry is not responsible for these charges. - Delivery Delays
Although we strive to deliver your order on time, delays may occur due to:
Customs clearance
Weather conditions
Courier service delays
Public holidays
Unforeseen circumstances beyond our control
We appreciate your patience in such situations. - Lost or Damaged Shipments
If your package is lost, damaged, or arrives in poor condition, please contact us within 48 hours of delivery. We will work with the shipping carrier to investigate the issue and provide an appropriate resolution. - Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. KRULUXE Gems & Jewelry is not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses. - Contact Us
KRULUXE Gems & Jewelry
Website: https://kruluxe.com�
Email: info@kruluxe.com - Changes to This Shipping Policy
KRULUXE Gems & Jewelry reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date.
