Terms &
Conditions

Agreement to These Terms

Welcome to KRULUXE Gems & Jewelry. These Terms & Conditions apply to your use of the KRULUXE website and, where applicable, purchases, inquiries and services provided through KRULUXE.

Please read these terms together with the product information, Privacy Policy, Shipping & Delivery information, Returns & Refunds Policy and any order-specific terms communicated to you.

If you do not agree with these terms, please do not place an order or continue using services that require acceptance of them.

Using KRULUXE.com

You may use this website for lawful personal or legitimate business purposes. You agree not to misuse the website, interfere with its normal operation or attempt unauthorized access to website, account or system functions.

Product Information

KRULUXE aims to present product, diamond, jewelry, metal, size, specification and certification information as clearly and accurately as reasonably possible.

Jewelry and diamonds are physical products and may show minor visual variation due to lighting, photography, screen settings, manufacturing tolerances, stone characteristics or other product-specific factors.

Prices & Availability

Prices may vary based on diamond characteristics, metal prices, manufacturing requirements, customization, taxes, shipping, currency, sourcing conditions and other applicable factors.

A price displayed on the website may be updated from time to time. Where an obvious pricing, technical or listing error occurs, KRULUXE may review the order before acceptance.

Order Acceptance

Submission of an order does not by itself guarantee acceptance. KRULUXE may review payment, product availability, specifications, delivery destination, customer information and other relevant order details before final processing.

An order may require additional verification where appropriate, particularly for high-value, international, customized or business orders.

Payments & Verification

Payments are processed through available payment methods and third-party payment service providers. Payment availability may differ by customer, order value, destination or currency.

KRULUXE may request reasonable additional verification before processing certain transactions where necessary for security, fraud prevention or order validation.

Sensitive card or banking information handled directly by third-party payment providers is subject to the security practices of those providers.

Custom Jewelry

Custom-made, personalized, engraved, resized, specially sourced and made-to-order jewelry may require customer approval of specifications before manufacturing or preparation.

Customers are responsible for reviewing the confirmed design, size, metal, diamond, engraving and other applicable specifications before approval.

Certificates & Grading Information

Where a diamond is sold with an independent grading report or certificate, the relevant laboratory information will be provided or identified as applicable to the product.

Diamond grading information is based on the applicable independent laboratory report where provided. Customers should review the certificate details associated with the selected diamond before purchase.

Delivery Information

Processing and delivery timelines are estimates and may vary depending on the product, customization requirements, destination, courier operations, customs clearance and other logistics conditions.

Customers must provide accurate and complete delivery information. Additional verification may be required for certain valuable shipments.

Returns Are Subject to Eligibility

Return, refund, cancellation and replacement eligibility depends on the applicable KRULUXE policy, product type, order condition, customization status and reason for the request.

Custom-made, personalized, engraved, resized, made-to-order or specially sourced products may have different return restrictions.

International Customers

KRULUXE may support eligible international orders and destinations. Availability of products, payment methods, shipping services and delivery options may vary by destination.

Customs duties, import taxes, brokerage fees or other destination-country charges may apply depending on applicable laws and shipping terms.

Service Availability & Limitations

KRULUXE aims to keep the website and services available and accurate, but uninterrupted operation cannot always be guaranteed because websites, payment systems, couriers, customs, communications and third-party services may experience interruptions or delays.

Nothing in these Terms is intended to exclude or limit rights or liabilities that cannot lawfully be excluded under applicable law.

Personal Information

Personal information submitted through KRULUXE is handled according to our Privacy Policy and applicable privacy requirements.

KRULUXE Content

Website layouts, branding, text, graphics, photographs, product content, designs and other original material published by KRULUXE may be protected by applicable intellectual-property rights.

Content must not be reproduced, republished, commercially exploited or represented as your own without authorization where permission is legally required.

Governing Requirements

These Terms are intended to operate subject to applicable laws and mandatory consumer rights. Where any provision is found to be unenforceable, the remaining provisions should continue to apply to the extent permitted by law.

Transaction-specific legal, jurisdictional, tax, customs or regulatory requirements may also apply depending on the customer, product and destination.

Changes to These Terms

KRULUXE may update these Terms & Conditions from time to time to reflect changes in the website, services, business operations or applicable requirements.

Updated terms will be published on this page. Customers should review the current version before placing an order.